Summary
I set how documentation integrates into the development cycle and build the infrastructure that makes it work — CI/CD pipelines, OpenAPI workflows, LLM integrations. At DomainTools I own docs.domaintools.com and documentation strategy for a B2B security intelligence platform, directing a documentation specialist and leading SDLC integration so docs ship when features do. I published peer-reviewed work at USENIX Security and IEEE Annals and wrote a commissioned history of the internet for Google and ICANN.
Experience
Own docs.domaintools.com, documentation strategy, and all supporting tooling for a 150-person B2B security intelligence company serving 800+ customers. Technical lead for the documentation function, directing a documentation specialist. Moved documentation into the SDLC — critical updates ship same-day, and products launch with docs at tech preview.
- Reduced documentation cycle time from weeks to same-day for critical updates; products now launch with docs at tech preview — as the company's sole technical writer owning strategy, platform, tooling, and all content.
- Authored the company's documentation strategy and roadmap from scratch — platform architecture, tooling selection, SDLC integration, SME contribution workflows, and quality standards.
- Migrated 120+ documents into a unified MkDocs-Material platform with CI/CD, Swagger UI, and SME contribution workflows across 4 engineering teams.
- Defined OpenAPI specifications across 4 API product lines; specs govern production code generation, Swagger UI rendering, and contract validation.
- Built Python/Jinja2/LaTeX PDF generator with theming and dynamic TOC for branded customer-facing documentation.
- Built a production MCP server for deterministic quality control in LLM-assisted documentation — integrates Vale, markdownlint, spaCy, and custom linters as callable tools, enabling consistent quality at scale without reviewer bottlenecks.
- Owned the full deployment stack for docs.domaintools.com — container-based image builds, GitOps-managed cluster deployments, and CI/CD pipelines that map environment branching strategy to staged promotion across dev and production.
- Authored the company's documentation style guide and contribution guide; enabled engineering teams to contribute directly to the docs platform via git. Engineers review documentation MRs; API reference verified against source code.
Owned the Hybrid Cloud Migration Hub — an enterprise Confluence portal supporting 50,000+ engineers in JPMC's central IT division through a hyperscale hybrid cloud datacenter modernization.
- Drafted cloud migration and configuration management policy reviewed and approved by VPs and Managing Directors; documentation passed external audit.
- Coordinated documentation deliverables with CM tooling development teams across cross-functional working sessions.
Brought SDLC and configuration management documentation to ASPICE certification readiness for an EV battery manufacturer in the automotive supply chain.
- Interviewed engineering SMEs to document SDLC practices including git workflows, branching strategies, and release processes for ASPICE process compliance.
- Produced B2B technical documentation and document control artifacts meeting ISO 9001 and ASPICE requirements; documentation passed compliance assessment.
- Earned intacs Automotive SPICE Provisional Assessor certification.
Led funded research and consulting engagements for Google, ICANN, NSF, and Lockheed Martin alongside a faculty appointment in Science and Technology Studies.
- Co-PI on NSF EAGER grant to develop new performance metrics frameworks for Security Operations Centers (SOCs).
- Co-authored a comprehensive history of unique identifier creation and administration from ARPANET origins through 2017; jointly commissioned by ICANN and Google; used in policy deliberations on IP governance and ownership.
- Wrote historical lessons-learned analysis of distributed simulation for a Lockheed Martin defense program.
- Received institutional teaching recognition for courses that required translation in both directions — STEM students through policy, historians through networking and computing.
Research assistant on a DARPA-funded oral history of ARPANET protocol strategy; conducted structured interviews with senior technical and government officials and performed archival research on early internet history.
- Conducted structured SME interviews with senior technical and government officials, including at the Assistant Secretary of Defense level, as part of a DARPA-funded oral history of ARPANET protocol strategy.
- Assessed primary source corpora on early ARPANET and internet history; built taxonomies and finding aids — structured, researcher-facing summaries — to make materials navigable and discoverable.
Skills
Projects
Production MCP server addressing non-deterministic quality outputs in LLM-assisted documentation. Integrates Vale, markdownlint, spaCy, and custom linters as callable MCP tools, giving LLMs a structured, auditable path through documentation quality fixes. Built and deployed at DomainTools.
Python · MCP · Vale · pytestPython tooling using Jinja2 templates and LaTeX rendering to produce branded PDF documentation with theming, dynamic table of contents, and automated builds.
Python · Jinja2 · LaTeX · CI/CDEducation
Certifications
ISO/IEC 330xx process assessment, evidence collection, SME interviewing, and NPLF-rated capability evaluation.
Publications
Co-authored a comprehensive history and analysis of unique identifier creation and administration from ARPANET origins through 2017; jointly commissioned by ICANN and Google for policy deliberations on IP governance. Co-author Russ Mundy.
Co-author (Jones, Brucker-Hahn, Fidler, Bardas). Contributed historical analysis tracing endpoint security management from the 1970s through the COVID-19 WFH transition; complemented an ethnographic SOC study spanning 1,000+ hours and quantitative interviews across 7 SOCs.